Policies & FAQ

Lessons are intentionally short (up to 10 minutes) and one-on-one. Short lessons help children stay regulated, focused, and confident while learning important skills.

Lessons are held daily Monday through Thursday. Consistency plays an important role in building confidence and skill retention.

Yes. Parents remain nearby during lessons and are encouraged to stay calm and supportive. Children often take emotional cues from their caregivers, so a relaxed presence helps lessons go smoothly.

Crying can be a normal part of learning something new- especially when the skill is important and the environment is unfamiliar.

In survival swim lessons, we watch closely for the difference between frustration and fear. Your child is never left unsupported or unsafe. Our instructors stay calm, connected, and responsive while guiding them through each skill.

Tears don’t mean a lesson has failed.

They often mean your child is working through something challenging with support.

When children are allowed to experience mild discomfort without being rescued from it, they build confidence, trust, and resilience. Over time, most children move from resistance to pride as the skills begin to click.

If a child ever shows signs of true distress or overwhelm, we slow down, adjust, or pause- because emotional safety matters just as much as physical safety.

Our goal is not to push children past their limits.

It’s to help them discover what they’re capable of- safely, respectfully, and at their own pace.

Clothed practice helps children learn how their bodies move in real-world situations, not just in swimsuits. Clothing adds resistance and realism, supporting safer skill development.

In survival swim, learning happens when children are gently guided through challenge—not removed from it at the first sign of resistance.

Stopping too early can reinforce fear or avoidance. Staying calm and consistent teaches children that they are capable and safe, even when something feels hard.

Our instructors carefully support children through moments of resistance while maintaining a steady, reassuring presence. If a child becomes truly overwhelmed, we always adjust the lesson to meet them where they are.

There is no perfect age for survival swim. Readiness is about support, not compliance.

Many young children begin lessons before they can fully understand instructions—and that’s okay. Survival skills are learned through repetition, trust, and gentle guidance.

Our approach meets children exactly where they are developmentally while still holding clear, age-appropriate expectations. Over time, children gain not only life-saving skills, but confidence and independence in the water.

Lessons are short and one-on-one, so arriving on time is important to ensure your child receives their full lesson.

If you arrive 4 minutes or more late, the lesson will be forfeited. This policy allows lessons to stay on schedule and consistent for all families. If you notive you are running behind, please text Chloe ASAP so she can guide you.

Please provide at least 24 hours notice for planned absences.

For illness or unexpected emergencies, please notify us at least 3 hours before your scheduled lesson when possible.